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Catalogs can not be displayed

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Dear Fiori Experts,

 

i have an weird issue which occurs only on the productive system. In the productive system i do not see all apps which are customized for a certain catalog, moreover i can not display any catalog at all. (I have even tried it with a standard catalog)

 

Test system: Startpage

Test1.png

 

Test system: catalog

 

TestCatalog.png

 

Prod system Startpage (Two apps are missing)

Prod1.png

 

Prod system no catalog, it is saying tiles are loading, but he never stops loading

ProdCatalog.png

 

 

I have actually transported the catalog from the test system using a customizing request, which i have selected in the Launchpad designer (CUST mode). Afterwards i have even deleted the transported catalog in the prod system and created it again manually, the result was still the same.

 

I also tried out a standard catalog, the tiles were all coming, but again i couldn't select a catalog.

 

I have cross checked all settings they are all the same between Test and Prod system.:

  • Aliases are fine
  • Authorization for Catalog and Group is assigned on the FES to the right PFCG role
  • All ODATA and SICF services are active (i have done an authorization trace).
  • Ran tx /IWBEP/CACHE_CLEANUP and /IWFND/CACHE_CLEANUP
  • executed reports /UI2/CHIP_SYNCHRONIZE_CACHE, /UI2/INVALIDATE_GLOBAL_CACHES und /UI2/DELETE_CACHE_AFTER_IMP

 

Do you have any ideas ?

 

Thanks,

 

Wladimir


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