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Fiori - My Inbox app - Manage Substitutes

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We implemented the My Inbox Fiori app. Everything is working except for the substitution functionality. Specifically, after we press "save" after selecting a user, task group, and substitution period from the dialog window we receive an error: "User not entered."

 

Substitution_Error.JPG

Error_Log.JPG

 

While debugging the TASKPROCESSING service we noticed the System User Name field is the only field not populated which eventually causes the error.

 

Has anyone encountered a similar issue?

 

Thanks!


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